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Investor & Regulatory

Complaints & Customer Support

To submit a complaint or request support, please use the approved channels below.

Complaints Department

Email
complaints@capitalhill.sa
Phone
+966 11 234 5678

How to submit a complaint

  1. 01

    Submit the complaint by email or phone with your contact details and the request details.

  2. 02

    Receive a reference number and an acknowledgement of receipt.

  3. 03

    The complaint is reviewed and answered in writing within the regulatory timeframe.

Escalation

If you are not satisfied with the response, you may escalate the complaint to the Capital Market Authority through its official channels.